FAQ's
-
Q: How long does shipping take?
A: Most orders ship within 5 business day. Standard delivery is 6–12 working days (depending on destination). -
Q: What are the shipping costs?
A: We offer free standard shipping on orders over $X. You’ll see exact shipping charges at checkout. -
Q: What is your return policy?
A: We accept returns of new, unused items within 30 days of delivery. Contact us to initiate a return. See our Returns Policy for details. -
Q: Which payment methods do you accept?
A: We accept major credit cards (American Express, Discover, Apple Pay, Diners Club, Visa, Mastercard, PayPal). All payments are processed securely (SSL encrypted). -
Q: How can I contact customer support?
A: Email us at support@vexoara.com, call +1 469 835 7576, or fill the form on our Contact page. We respond within 24 hours. -
Q: Can I cancel or change my order?
A: You may cancel or modify your order within 2 hours of purchase. Please contact us immediately; we’ll do our best to accommodate. -
Q: Do you ship internationally?
A: Yes, we ship worldwide. International shipping times and fees vary by country; see our Shipping Policy for regions, costs, and delivery estimates.
Contact us at support@vexoara.com with your order number, a description of the defect, and photos where applicable. We will respond within 2 business days with a resolution.
|
|
|
|
Phone |
|
|
Business Hours |
Monday – Friday: 9:00 AM – 6:00 PM |
|
Response Time |
We respond to all emails within 24 business hours |
|
Location |
3512 Neiman Rd, Plano, TX 75025, United States |